Refund policy

90-Day Happiness Guarantee.

Try it risk-free. If it's not the right fit within 90 days of delivery, reach out and we'll make it right - whether that's an exchange, a repair, or a refund. Every case is reviewed individually.

Lifetime Warranty (Fair Use).

Manufacturing defects are always covered. Outside of that (normal wear and tear, accidents, and the like), we'll still look at every claim individually and do right by you, whether that's a replacement, a repair, or a discount.

Need a return or warranty claim?

Email us at support@tailoharness.com with your order number and, if possible, a photo. We'll get back to you with next steps within 12 hours.